Data Deletion Policy

Overview

At Afya Dynamics, we take your privacy seriously and are committed to ensuring the protection and security of your personal information. This Data Deletion Policy outlines our practices regarding the deletion of user data and explains how you can request the deletion of your personal data from our systems.

Types of Data We Collect

We collect and process various types of personal data for legitimate business purposes, which may include:

  • Contact information (e.g., name, email address, phone number)
  • Account credentials (e.g., username, password)
  • Transactional information (e.g., purchase history, billing details)
  • Usage data (e.g., website interactions, preferences)

Data Deletion Requests

You have the right to request the deletion of your personal data from our systems under certain circumstances. To initiate a data deletion request, please follow the instructions provided below:

  1. Submit a Request: Contact our Customer Support team via email at [customer-support@example.com] or through our online contact form [link to contact form].
  2. Verification: For security purposes, we may need to verify your identity before processing your request. Please provide sufficient information to authenticate your identity.
  3. Processing Time: We will process your data deletion request within [number] business days upon successful verification of your identity.

Exceptions

Please note that certain types of data may be exempt from deletion under applicable legal or regulatory requirements. Additionally, we may retain certain information for legitimate business purposes, such as resolving disputes, enforcing our policies, or fulfilling legal obligations.

Contact Us

If you have any questions or concerns about our Data Deletion Policy or the deletion of your personal data, please contact us using the following information:

Email: hello@afyadynamics.ocm
Phone: +254759595123